Last updated: January 2025
1. Information We Collect
Account Information
When you register, we collect your email address and password (stored securely hashed).
Billing Information
If you purchase credits, we collect billing details including name, address, and VAT number if applicable. Payment processing is handled by LemonSqueezy.
Usage Data
We log API requests including URLs scraped, timestamps, and response times. This data is used for service operation, debugging, and usage statistics.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments and manage your account
- Send service-related communications
- Improve and optimize the Service
- Comply with legal obligations
3. Data Retention
We retain account data for as long as your account is active. Job history is retained for 90 days. You may request deletion of your account and data at any time.
4. Data Sharing and Third-Party Services
We do not sell your personal information. We use the following third-party services:
Payment Processing
We use LemonSqueezy to process payments. When you make a purchase, your payment information is handled directly by LemonSqueezy. Their Data Processing Agreement is available at lemonsqueezy.com/dpa.
Analytics
We use Google Analytics in privacy-respecting mode with the following restrictions enabled:
- No advertising storage or tracking
- No user data collection
- No ad personalization
- No analytics storage (cookies)
- IP address anonymization
This allows us to collect only anonymous, aggregated usage statistics without tracking individual users. Google's Data Processing Terms are available at business.safety.google/adsprocessorterms.
We may also share data with:
- Law enforcement when required by law
5. Security
We implement appropriate security measures including encryption, secure authentication, and regular security reviews.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Object to processing
7. Cookies
We use essential cookies for session management and authentication. We do not use tracking or advertising cookies.
8. Contact
For privacy inquiries, contact us at our contact page.
9. Data Protection Officer
For data protection matters, you can reach our DPO at support@markshot.dev.
10. Data Controller
Dobar Kod d.o.o.
IV Trokut 10a, 10020 Zagreb, Croatia